Refund policy
Return & Refund Policy
Effective Date: July 1, 2026
At Lakra Store (www.lakrastore.shop), customer satisfaction is our priority.
Returns
As we sell fresh vegetables, fruits, and grocery items, returns are not accepted once the order has been delivered due to hygiene and food safety reasons.
Damaged or Incorrect Items
If you receive a damaged, spoiled, missing, or incorrect item, please contact us within 2 hours of delivery with clear photos of the product.
Refund or Replacement
After verifying your request, we may offer one of the following:
- Replacement of the affected item.
- Full or partial refund, depending on the issue.
Refunds for prepaid orders will be processed to the original payment method within 3–7 business days. For Cash on Delivery (COD) orders, approved refunds will be made through bank transfer or UPI.
Contact Us
Email: lakrastore8@gmail.com
WhatsApp: +91 7377400660
Website: www.lakrastore.shop
Thank you for choosing Lakra Store.
Additional Return & Refund Terms
Approval Process
All refund or replacement requests are subject to verification and approval by our customer support team. We may request photos or videos of the product before processing your request.
Product Verification
Refunds or replacements will only be approved if the item is found to be damaged, spoiled, missing, or incorrectly delivered.
Unboxing Video (Recommended)
We strongly recommend recording an unboxing video while opening your order. This helps us verify any damage, missing items, or incorrect products and speeds up the refund or replacement process.
Our Commitment
At Lakra Store, we are committed to providing fresh, high-quality products and excellent customer service. If you experience any issue with your order, we will do our best to resolve it quickly and fairly.
Contact Us
Email: lakrastore8@gmail.com
WhatsApp: +91 7377400660
Website: www.lakrastore.shop
Thank you for choosing Lakra Store. We appreciate your trust and look forward to serving you again.