Terms of service
Terms of Service
Effective Date: July 1, 2026
Welcome to Lakra Store (www.lakrastore.shop). By accessing or using our website, you agree to these Terms of Service. If you do not agree with these Terms, please do not use our website.
1. Acceptance of Terms
By using www.lakrastore.shop, you confirm that you have read, understood, and agreed to these Terms of Service.
2. Use of the Website
2.1 Eligibility
You must be at least 18 years old or use the website under the supervision of a parent or legal guardian.
2.2 Account Responsibility
If you create an account, you are responsible for keeping your login details secure and for all activities carried out through your account.
2.3 Prohibited Activities
You agree not to:
- Violate any applicable laws or regulations.
- Provide false or misleading information.
- Attempt to hack, damage, or interfere with the website or its services.
- Misuse the website for fraudulent or illegal purposes.
3. Products and Pricing
- We sell fresh vegetables, fruits, and grocery products.
- Product availability may change without prior notice.
- Prices are subject to change at any time without prior notice.
- We make every effort to ensure product descriptions and prices are accurate, but errors may occasionally occur. If an error is found after an order is placed, we reserve the right to cancel the order and issue a full refund for prepaid payments.
4. Orders
- All orders are subject to acceptance and availability.
- We reserve the right to refuse or cancel any order due to pricing errors, product unavailability, suspected fraud, or any other valid reason.
- If a prepaid order is cancelled by us, the amount paid will be refunded to the original payment method.
5. Payments
We accept the following payment methods:
- Cash on Delivery (COD)
- Online Payments via Razorpay (UPI, Credit/Debit Cards, Net Banking, and Wallets)
All online payments are processed securely through Razorpay.
6. Delivery
- We currently deliver only within Rajgangpur, Odisha, within a 3 km radius.
- Our estimated delivery time is 30 minutes, subject to traffic, weather, and order volume.
- Please ensure that the delivery address and contact number are correct.
7. Returns & Refunds
Our Return & Refund Policy forms part of these Terms of Service. Please refer to the Return & Refund Policy available on our website for complete details.
8. Limitation of Liability
Lakra Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products, except where required by applicable law.
9. Privacy
Your personal information is collected and used in accordance with our Privacy Policy. We are committed to protecting your privacy and keeping your information secure.
10. Changes to These Terms
We may update these Terms of Service at any time without prior notice. The updated version will be published on www.lakrastore.shop with the revised effective date.
11. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Sundargarh District, Odisha.
12. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
Website: www.lakrastore.shop
Email: lakrastore8@gmail.com
WhatsApp: +91 7377400660
Thank you for choosing Lakra Store.